If you want to get ahead in business, it helps to improve your workflow. When you make it more efficient, cut costs, or add functions, you can gain an advantage over the competition in your market. However, it takes the right approach. That way you can avoid common mistakes and enjoy higher levels of profit and efficiency. Here are five ways to optimize your workflow that you should consider:


When you need to do something that requires a lot of time, then it helps to batch it. This means that instead of doing many of these tasks at different times in the day, you do them all at once. That way, whether you need to send large files, answer customer emails, or anything else, your employee doing the work doesn’t need to switch between tasks that much.  

Batching can be applied to a larger scale as well. For instance, perhaps you only have meetings on Fridays, or only do group brainstorming on Mondays. Any kind of batching can help you focus on just one thing at a time. This improves workflow and the speed with which you can get work done so you can optimize your business.

Video Calls

You might run a remote team. Perhaps you just have a few people in other areas away from the office. No matter what, there are going to be times when you cannot physically be there with employees as a manager. It is during these times that you need to use video calls the most.  

When someone is in the middle of a big project, you can simply hop on the video with them and coach them through different steps. This also works well with partners or customers. You can sell to them online instead of needing to go there in person. This optimizes your sales flow so that instead of spending hours at an airport and hotel, your team can spend minutes getting more prospects into your pipeline.

Live Chat

Answering customer inquiries is a hassle. With traditional email, you need to sort each one as quickly as possible and hope you get to them all. In addition, they can often get frustrated because of how long you took to get back to them.   

You can improve your customer service and your workflow for it by using live chat systems. When someone goes to your site, they will have the option of speaking with a real person. This eliminates the time between the questions the customer has and the answers they get. It can improve your sales and reviews from one simple change.

Standing Desks

Standing instead of sitting can be a great way to improve workflow. People feel more awake and alert when they are standing. There are various mats and desks that you can choose from, so select the one that is right for your work environment.  

When you use standing desks, employees have less friction when walking from one area to another to communicate. It also helps those who talk on the phone with customers. This is because their voice is more supported and stronger when they are standing.


One key to optimize your workflow is to have more transparency. When you have a lot of secrecy or blocks between levels in your company, it can cause issues. Remove these issues and speed up the communication process by giving lower level employees more power to make better decisions.   

When it comes to the modern day business world, there is nothing more important than your workflow. In a world where your customers can simply download someone else’s app, go to another online store, or communicate with all of your competitors online, you need to find ways to boost you own efficiency and cut costs. So don’t miss out on the benefits above. Use the tips to make your daily work better and more optimized for all of your business goals.                                                                                                                                                                                                                                                                                                                                                                    Sia Hasan