Many of us already rely heavily on technology for everyday tasks, but the very technology we need to get through the day could soon be after our jobs – and the shift could happen much faster than we think.

Claims made by an expert in artificial intelligence predict that in less than five years, office jobs will disappear completely to the point where machines will replace humans.

The idea that robots will one day be able to do all low-skilled jobs is not new, but Andrew Anderson, CEO of UK artificial intelligence company, Celaton, said the pace of advance is much faster than originally thought.


‘I’m afraid it’s now a reality that most clerical workers will disappear. This has profound implications for jobs of course, but huge technological advancements are being made all the time and artificial intelligence (AI) has now become very sophisticated to the extent that it can think and learn like a human,’ he said.

AI, for example, can carry out labour intensive clerical tasks quickly and automatically, while the latest models are also capable of making decision that would traditionally be made by humans.

Anderson said his company had been assessing the industry and found that the pace of change was accelerating more rapidly than Government bodies and others had prepared for.

‘[AI] can read and understand the meaning of entire documents by learning the patterns of words and phrases in context. It’s this ability to learn – and learn from the natural consequence of processing documents – that is minimising the need for clerical workers to carry out these repetitive tasks.

‘The fact that a machine can not only carry out these tasks, but constantly learn how to do it better and faster, means clerical workers are no longer needed in the vast quantities they once were.’

For example, a machine can recognise duplicate claims filed to insurance companies by knowing it has seen a phone number or an address before.

More importantly, whenever human intervention is required, AI learns from this and therefore further reduces the dependency on clerical workers. see more

source: dailymail UK